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FAQ

  • What is your retail collision supply store all about?
    We are a one-stop shop for collision repair professionals and enthusiasts, offering a wide range of automotive collision supplies, tools, and equipment.
  • Do you offer local delivery services?
    Yes, we provide convenient local delivery services to both individual customers and collision centers within our service area. Just place your order, and we'll bring the supplies right to your doorstep.
  • What is prepaid freight, and how does it work?
    Prepaid freight means that we cover the shipping costs for your order, making it hassle-free for you. There are no additional charges for shipping within our specified delivery area.
  • Do you have an eCommerce store for online shopping?
    Yes, we have a user-friendly eCommerce website where you can browse our extensive product catalog, place orders, and even track your order status. Shopping with us online is easy and convenient.
  • Can I purchase items in-store as a walk-in customer?
    Absolutely! Our physical store is open to walk-in customers who prefer to browse our selection in person. Our knowledgeable staff is here to assist you with your collision repair needs.
  • Do you sell products exclusively to collision centers, or can anyone buy from your store?
    We cater to both collision centers and individual customers. Whether you're a professional in the industry or a DIY enthusiast, we have the products and expertise to meet your needs.
  • What types of collision repair products do you carry?
    We offer a wide variety of collision repair products, including automotive paints, body fillers, sandpapers, masking tape, spray guns, safety equipment, and much more. If it's related to collision repair, you'll likely find it here.
  • Can I get product recommendations or advice on collision repair techniques?
    Yes, our knowledgeable staff is well-trained and experienced in collision repair. We're more than happy to provide product recommendations and share best practices to help you with your projects.
  • What payment methods do you accept?
    We accept various payment methods, including credit/debit cards, cash, and online payments through our eCommerce store. We strive to make the payment process as convenient as possible for our customers.
  • How can I contact your store for inquiries or assistance?
    You can reach us by phone, email, or through our website's contact form. Visit our "Contact Us" page for all the details. We're here to assist you with any questions or concerns you may have.
  • Can I open a cash and charge account at your store?
    Yes, we offer the option to open both cash and charge accounts for your convenience. With a cash account, you can make in-store purchases and settle them immediately. A charge account allows you to make purchases on credit with agreed-upon terms. Please inquire in-store or contact our customer service for more details on setting up an account.
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